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BRENDYS · MAISON LEGAL CODEX

Promotions & Gift Cards

Rules for promotions, private drops, store credit and gift instruments.
Last updated: 5 July 2026 Version 2026.07.05 Applies to: European Union, EEA and BRENDYS supported territories

At a glance

Rules for promotions, private drops, store credit and gift instruments.

Each promotion has a duration, territory, assortment and compatibility rules. Unless stated otherwise, codes cannot be combined, exchanged for cash and must be applied before order confirmation.

A promotion applies only for its stated duration, territory, client eligibility, channel, product scope and currency. Gift cards or store credit exist only where expressly offered through an official channel.

The following requirements form part of this policy and are read together with transaction-specific information and mandatory law.

  • Enter the code before order acceptance.
  • Unless stated otherwise, use one code per order and do not combine offers.
  • Codes are personal or non-transferable where stated, have no cash value and cannot be resold.
  • Limited, private, custom, charitable or collaboration objects may be excluded.
  • A promotion cannot create negative pricing or exceed the eligible object value.
  • Cancelled or returned orders may reduce or remove the promotional benefit.
  • Lost unofficially acquired or fraudulently generated codes may not be replaced.
  • Multiple accounts, automated redemption or fabricated referrals may result in cancellation.

BRENDYS follows a proportionate process designed to protect clients, the Maison and lawful commerce.

  • Eligibility is checked at checkout and again before acceptance.
  • An invalid code returns a reason where appropriate.
  • If an order changes, the promotion is recalculated.
  • Refunds reflect the amount actually paid and the allocation of discount across returned items.

Provide accurate information, protect account access, follow product and service instructions and respond promptly to proportionate verification requests. Mandatory consumer rights remain unaffected.

These examples illustrate operation of the policy and do not replace fact-specific review or mandatory law.

Where reasonably necessary, BRENDYS may pause a transaction, request verification, correct information, restrict a feature, cancel an unaccepted order, preserve records, remove infringing material or decline service. Measures are proportionate and subject to mandatory rights.

Nothing excludes liability or consumer protection that cannot lawfully be excluded. A transaction-specific confirmation, invoice or negotiated contract may contain more specific terms to the extent permitted by law.

Questions: legal@brendys.online or support@brendys.online. Material changes receive a new version and date; renewed acceptance may be requested where appropriate.

FAQ

Frequently asked questions

How do I contact BRENDYS about a legal matter?

Email legal@brendys.online. For orders and client service, use support@brendys.online.

Which language version applies?

Russian and English versions are provided for convenience. If they differ, the version identified in the contract or mandatory law of the service country applies.

Questions remain?

We are here.

support@brendys.onlinelegal@brendys.online